The City of Kitchener
A client since 1998, Kitchener has fully implemented Administrative Monetary Penalties and utilizes Ticket Tracers AMP screening and hearing windows. Ticket Tracer driven MS mail merges generate AMP appointment, decision and due date notices. Many of the user friendly features of Ticket Tracer originate from the involvement of the City of Kitchener parking staff in the original design of Ticket Tracer system and subsequent improvements over the years. Standard features such as sourcing ownership data from the MTO, sending plate denial requests to the MTO and receiving payments from the MTO are used. Ticket Tracer links to a 3rd party system for ticket input and online payment of tickets.